Thank you for your attention and assistance. We deeply regret doing business with JJ Enterprises. Unfortunately, this kind of visible damage, intentionally, is not mentioned in their report! (attached)īased on the facts in the ground, it would be professionally prudent and in respect to full customer satisfaction to ensureĪ full refund of all costs that we had to pay for this project. The over 30 blisters on our driveway (see the picture) are the cause of a bad construction practice and low-quality materials used. JJ associate did not take any pictures during his visit and is simply delaying further, on purpose, this process of clarification and is failing to point out the visible marks of a job done full of errors that are clearly present. I understand that JJ associate came to see the damages, however he failed to identify any wrongdoing, let alone to give us a call or knock in our door and apologize. The damage is done at the concrete plaque that is closer to the Garage door and it is completely irrelevant to the "down spot argument", for a further clarification please see photos included in this email. Additionally, the concrete surface where the water of down spot pours, is not affected at all. Knowing that JJ representative had made a reference to the down spot, this is absolutely unfounded, as you can see the down spot (where the rainwater drainage pipe is located) is simply located five feet away from the cracked concrete plaque. JJ Enterprises' visibly poor quality of work shown in our driveway has deeply disappointed us all and we would appreciate in finding a way that would repair these gross damages and respect the face value of all our money spent on this project that has proved to be a total fiasco. I am sure that this is not complicated to discern, and we are simply detecting wrong doings that are visible on eyesight and are a consequence of JJ Enterprises team's poor project execution. Moreover, the state of our driveway is deteriorating every single day that goes by. The marks and damages in the concrete driveway were observed in early March 2021. It is evident that JJ Enterprise's job is poorly done, and their performance is highly visible although barely nine months have passed from the date of executing this project. “īefore it is too late and now (in less than ten months after the concrete pavement project in question was concluded) I would like to file a complaint with the following description of events and damages. Due to these circumstances, we feel obliged to share this information with your office as a serious matter that reveals a poor quality of work executed by “JJ Enterprises. I understand that “JJ Enterprises” is ignoring my written complaints and refuses to take immediate actions, so that the state of concrete surface in theĭriveway is fully repaired. I am writing to request your assistance and share with you a claim regarding a project of concrete driveway that has been executed by “JJ Enterprise” with this email address: ************************* (JJ Enterprises) Reference: Claim regarding structural damages of a concrete driveway at **** ** ******* ***.
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